Effective Date: 08-03-2025
1. Introduction
At Ridotech, we provide digital services such as website development, digital marketing, SEO, and branding. As our services are delivered digitally, this Shipping & Delivery Policy outlines the terms for the delivery of our digital products and services.
2. Delivery of Services
2.1 Website Development & Digital Services
- Once the project scope is finalized and payment is received, our team starts working on your project.
- Website development timelines vary based on project complexity. Estimated delivery times:
- Basic website: 7-14 days
- eCommerce/Custom projects: 4-6 weeks
- The completed website will be delivered via email or uploaded to your server upon final approval.
2.2 Digital Marketing & SEO Services
- SEO and digital marketing services are ongoing and work as per the agreed contract.
- Initial reports or project updates will be shared via email within 5-7 business days of project initiation.
2.3 Digital Products (Templates, Bundles, etc.)
- Digital products such as website templates or marketing bundles are available for instant download after successful payment.
- The download link will be sent to your registered email address immediately.
3. Delivery Timelines
- All services and products are delivered digitally via email, cloud storage links, or direct website uploads.
- No physical shipping is required for our services.
- In case of delays, customers will be informed in advance with revised timelines.
4. Non-Delivery & Technical Issues
- If you do not receive your digital product within the expected time, please check your spam folder or contact us at [email protected].
- If there are server issues or technical problems preventing delivery, we will resolve them within 24-48 hours.
5. Revisions & Modifications
- Website projects include a limited number of revisions as per the agreement. Additional revisions may incur extra charges.
- Any changes after final project delivery will be considered as a new request.
6. Contact Us
For any queries regarding the delivery of our services, contact us:
📍 Address: 92B Bangaon-Boyra Rd, Helencha, WB 743270, India
📧 Email: [email protected]
📞 Phone: +91 6296-4499-83