At TechRahis, we strive to deliver high-quality website design and app development services. However, if you are unsatisfied with our services, we offer a transparent refund policy to ensure your peace of mind. TechRahis Media is managed and owned by RAJARSHI SAMADDAR.
1. Eligibility for Refunds
- Refund requests must be submitted within 7 days of the initial project completion date.
- To be eligible for a refund, you must provide a valid reason for your request, including any specific issues or concerns with the deliverables.
2. Refund Process
- To initiate a refund, please contact our support team at [email protected] with your order details and the reason for the request.
- Our team will review your request and respond within 3 business days to discuss your concerns.
3. Conditions for Refund
- Refunds will only be issued for services that have not met the agreed-upon specifications outlined in your contract.
- If you have used or benefited from our services, a partial refund may be considered based on the extent of usage.
4. Non-Refundable Services
- Certain services, such as hosting or maintenance plans, are non-refundable once initiated.
- Custom development work tailored specifically to your requirements may also be non-refundable after approval of the initial design.
5. Refund Method
- Approved refunds will be processed within 14 business days using the original payment method.
6. Changes to Policy
- TechRahis reserves the right to update or modify this refund policy at any time. Changes will be posted on our website and will take effect immediately.
If you have any questions or need further clarification regarding our refund policy, please feel free to contact us at [email protected]. Your satisfaction is our priority, and we are here to assist you!